PrepaidCardStatus is an online portal where you can explore a variety of features in relation to your prepaid account. After logging into your secured online profile at www.prepaidcardstatus.com, you will have the ability to contact customer care, check the available balance, activate your account if you haven’t already done so, find all the answers to frequently asked questions relating to your prepaid card status, update your card or Wallet Profile (the name of your individual and secured online profile) and view or print your transaction history, all from the comfort of home and on your own time.
Logging Into Your PrepaidCardStatus and Activation
The first step in receiving access to all of the online features is setting up your Wallet Profile on the website. To do so, you will need to have your card in-hand, then follow these steps:
Go to prepaidcardstatus.com
Enter the account number listed on your card
Enter the 3-digit security code listed on the back
Click the “Log In” button
Once logged in, you will be able to activate your prepaid account as well as set up a Wallet Username to make the logging in process simpler in the future.
Features Available Through The Online Portal
Once logged into your Wallet Profile, you will be able to check your prepaid card status, ensuring that it has been activated and current as well as view your available balance as needed. Viewing a list of all of your previous transactions can be done through the website, but if you are having trouble viewing through the screen, you can also print out as much of your history as necessary for an option that is less straining on your eyes.
How to Contact Customer Care
If you ever are to have issues making purchases or need help with a feature on your Wallet Profile, you may be able to find a simple solution by reviewing the answers to frequently asked questions listed on the FAQ tab on the website.
If you aren’t able to find an applicable solution or are needing assistance with a time-sensitive matter, you can contact customer care in a couple of ways.
If it is convenient and you would like to not wait on hold on the phone, the company’s customer care support team is ready to help you via the web through the online portal by clicking on the Contact Customer Care tab.
If you are needing assistance and don’t have access to the internet, customer support can also be reached over the phone, which is especially helpful if the issue is related to matters such as making purchases.