MyKohlsCharge – Help with your Online Login and Payment
UPDATED: April 26, 2019 – Just about every major retail store chain these days seems to have their own credit card offers. The MyKohlsCharge card is not known for being one of the best if you are looking for a fancy new low-interest card.
The 0% Annual fee card does, however, offer members exclusive stackable discounts which include their popular “Kohl’s Cash” and Yes2You Rewards programs and it’s easy to apply for and pick up at your local store.
After you apply and have been accepted, you can register online, which allows you to easily make MyKohl’sCharge Payments, request a credit line increase, track your purchases and receive paperless statements.
Save time and money by avoiding lines at the store or at the post office.
A handy app permits access to your account on your mobile device where you can track shipments, make returns, file rebates, view your transaction history and contact customer service day or night.
Credit Score Requirements
You don’t need a perfect score to get accepted for this particular account, though many customers have reported needing a credit score of 580 or better.
One person reported getting denied with a credit score of 570 and three months later was accepted with a score of 610.
Others seem to be using this account to help rebuild their credit.
If you are looking for a free credit report, there are a few good companies out there that would be worth checking out. If you’re interested in more information, we have written some helpful articles including CreditKarma, Quizzle and how to improve your credit score.
How to Access your Kohls Credit Card Login
- Visit credit.kohls.com to login
- Create a password that contains uppercase, lowercase, a symbol, and numbers and be at least 8-digits long
- Click ‘Submit’
Please note that your Username is not your email address.
If you have already created one and cannot remember it, you can request your username by entering your 12-digit mykohlscharge number and answering a couple security questions.
Once you are logged into mykohlscharge, you can easily make your payment online for free 24-hrs a day.
You can also set up automatic payments online to save on late fees and maintain your linked bank account information, though it’s important to note that you must use a bank account to pay your balance.
In addition to all of the other online features, you can also set notifications to be sent through text to your mobile device, provide online reviews for products, as well as track and redeem your Yes2You and Kohl’s cash rewards!
Pros
After you’ve applied and received the good news that you’ve been accepted, a 15% discount will arrive in the mail with your shiny new card followed by a 20% discount on your first purchase made.
At least once a month you will be sent stackable discount coupons, that can be up to 30% for each.
Cons
One of the big complaints seen in the MyKohlsCharge reviews is that it has a steep interest rate of 24.99%.
Also, it lacks any points system or cash back features. It also lacks a lot of the advanced features of other companies offer such as no balance transfer or cash advances.
With such a high-interest rate, it’s important to be very careful of carrying a high balance. The interest charged by the card can quickly wipe out all the saving you managed to accumulate through coupons and discounts.
Many people find that simply using a 0 APR or cash back card will offer better savings. This is not the best option for everyone so be sure to check out our other reviews before committing.
To learn more about the Fees associated with your MyKohlsCharge card, see their Cardmember Agreement here.
Amazon Returns
As of September 2017, a beautiful partnership began that allows you to not only shop from a variety of Amazon devices, but also return any amazon purchases for free, all within the Kohl’s store.
When you’re ready to make a return, just take the following steps:
- Go to the Amazon homepage and be sure to log in to your account
- Click the “Orders” tab in the top right
- Scroll until you find the item you wish you return
- Click the “Return or replace” tab
- Select the box on the left of the item(s) that you wish to return
- Use the dropdown menu on the right to indicate your reason for returning each item and describe your issue, if required
- Select where you’d like your refund for each item to go (amazon gift card or original payment method)
- When asked how you’d like to make the return, select “Kohl’s Dropoff”
- Specify the desired location
- Click the “Print Label & Instructions” tab
Be sure to note the date in which you must send in your return by. Once you’ve finished all of these steps, you can simply bring your items into the store you chose previously and it’s all free of charge!
About The Company
This American retail chain corporation is headquartered in Menomonee Falls, Wisconsin. The company was founded in 1962 and, as of 2013, became the second largest retail sales store in the United States.
The retailer operates 1,162 stores across 49 different states. Aside from that, it also has expanded to its own online retail store where you can browse and shop for most products from the comfort of your own home.
Contact Info
Find the answers to many FAQs here.
Contact Customer Service at: 855-564-5705
Department Stores
N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051
Payment Center
Po Box 2983
Milwaukee, WI 53201-2983
Login Issues
For forgotten login credentials, please click here to reset your username or password.
NOTE: We are not an affiliate with Kohl’s Department Store, and you should NOT contact us with any sensitive information that is of a personal nature. We are merely a resource that provides information.
The web page would not let me log on to get my balance!
Hi Gladys – The website may have been experiencing some technical difficulties at the time. If you experience additional problems, we recommend contacting customer support at (855) 564-5748.
The online pay feature is not working.
I can never get on the website to make a payment. I can get there and type in my username and password then it sends me to a blank page
Hi Lois – I would recommend contacting customer service. They will be able to better assist with alternate payment methods. Cheers – Jodi
I just want to pay my bill
Hi Theresa – You can pay online, by phone, by mail and you can even pay your bill at a store located near you. Cheers – Jodi
The web site will not let me log in. I always have trouble accessing my account on your website. All I want to do is make a payment. I’ve tried everything tonight. Now my payment will be late. The site kept bumping me out and telling me that the program does not support my browser. (?) What does that mean? I’m using Internet Explorer. I JUST WANT TO PAY MY BILL !!!!!
Hi Peggy – Im so sorry you’ve experienced such trouble with paying your bill It sounds like there have been some technical difficulties with the site. The tech support team will be better able to assist. See above or the main website for contact info. Cheers!
I called and they told me to register as a new costumer put in info and then said I couldn’t log in because they already have that info on file. I went paperless and I want to pay my bill.
can’t get anywhere trying to login and pay my bill!
Hi Wilda – you can access your login via the Kohl’s website.
I got my hopes up and thought I was actually gonna be able to register and log in to my account and big surprise, it won’t work! It shows the stuff to do it but it’s like the screen doesn’t work. I am using a mobile devise but it states that I can use it.
Hi Amanda – I’m so sorry you’ve had some trouble with accessing on mobile. It’s helpful to report these technical difficulties to Kohl’s technical support team. Their information can be found above.
Could you please fix your website? Like the above comments’ I can’t sign in, pay my bill, or do anything. I’ve always paid through your website but now can’t do anything on it. I can pay all my other bills through their websites but not yours.
Hi Kimi – Im sorry to hear you are experiencing trouble with the site. The Kohl’s customer support team will be better able to assist. You can reach them at 855-564-5748.
Why the web is not working ? I tried to make my payment and is not working
Hi Edith – There may have been some technical issues with the website at the time. If you encounter any further issues, please contact customer support.
I need to update an email change which I think affects my YES2YOU account as well. I also want to change phone numbers from my landline to my cell in the event that I drop my landline. I did not know where to go to edit my previous information.
Thank you,
Cherie
my password not working and I been on the phone with representative,connection broke 2 times, and I was not able to get the site to work
Why is this site not working for me to make a payment? I have been trying for the last 30 min to make my payment. But your site is not working.. Please fix it this is so frustrating.
I noticed the previous comments from March about customers having problems logging in to pay their bill. I just tried to do the same just now ( I’m a new customer trying to register) and the box where you enter the account number won’t even respond when I click on it. Has this problem been going on for over a month?! Is it going to be fixed?
Good morning, When trying to log on to pay my bill it stated I needed a more modern software like chrome ETC. Sorry I have a new lap top with windows 10. I cant log on . It has bee down for 6 weeks. Is the store experiencing closure’s ?
How can I get in my Kohls account to pay my bills?
I need a statement that shows my bill is up to date. Zero balance
hello, i do not know what my account number is and do not know what my credit card number is? I am only trying to close my account.
I get sent offers all the time through my email yet when I try to pay on-line I am told to use explorer browser and it does not let me do so. You want people to go paperless if this is a constant example of how that would be forget it. I spent enough time on this right now so I am going to put my payment in the mail with a check and continue receiving paper billing from Kohls. So much for progress and technology. Kohls is the only one that I have to send in the mail.
I changed my password last week, now it is making me validate my information but keeps saying it is wrong! its my birthday, etc! so I cant get in to pay…why do I have to do this just because I changed my password?
How do I change my security question?… I forgot my answer and now it has locked me of of my account.
I cannot get on web site to pay bill. Then I’m charged a fee for not paying. I’ve ask to receive a bill every month, but I only received one. I’m tired of paying late fees when it not my fault. I called this am and was put on hold forever so I hung up. I’ve this problem since I got my account. I would appreciate your help ASAP. I’m 79 yrs old and I don’t like being upset about this every month.. please help
how do i change my mailing address?
Questions: what are the benefits of a Kohl’s charge? How many discounts per year? Any perks?
Hello, I am trying to login to make a payment and its not allowing me to do so